Get in Touch

We're here to help

Have a question before signing up? Need help with your account? Want to give feedback? We respond to every message — usually within a few hours.

💬 Chat with us on WhatsApp

The fastest way to get answers — ask us anything before you sign up

Start WhatsApp Chat

What to expect

WhatsApp: We typically reply within 30 minutes during business hours (9 AM – 9 PM). Always within 3 hours.
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Email: Replies within 24 hours on business days. For urgent matters, please use WhatsApp.
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Technical issues: We investigate and respond within 4 hours. Critical issues affecting your business are our highest priority.
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Billing & refunds: Handled within 2 business days. See our Cancellation & Refund Policy for details.

Common questions we get

I want to see a demo before signing up

WhatsApp us and we'll walk you through the dashboard live. We can also share a demo account link.

Can I add my existing patient / customer data?

Yes — contact us and we'll help you import your existing data into the platform at no extra charge.

Do you support Odia language?

The platform currently operates in English. Odia language support is on our roadmap for later in 2025.

Can I use SuvidhaOne for multiple branches?

Each branch is a separate account with its own subscription. Contact us for multi-branch pricing.

I have a feature request

We love hearing from users. WhatsApp or email us — most of our best features came from customer suggestions.

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